This is a summary of the original terms of service, translated to English for your convenience. Please consider that this is an auxiliary version of the original terms of service, and the Spanish version is the one to be officially followed during the commercial relationship with Licos (or Licographics), and for any of the products or services requested. To read the original and official terms of service (in Spanish) please click here.
Payment and delivery
The agreement begins as soon as a product is requested, with “Licographics” defined as the creator and the “client” as the buyer. For most commissions, a minimum deposit of 50% is required before any work starts, with the remaining balance due when the product reaches its final development stage. However, purchases made through Ko-fi or the Licographics online shop must be paid in full at the time of purchase. Any quotes provided to the client are valid for a period of three weeks.
Production and changes
Production stages and deadlines are assigned before work begins and can be tracked by the client via Trello. During development, clients are entitled to a maximum of three modifications per stage, provided those changes correspond to the current stage of review. Any changes requested for stages already finalized, or additional revisions beyond the limit, will incur extra costs at the creator’s discretion. It is important to note that simple illustrations and YCH (Your Character Here) products do not include revision stages. Final files are delivered through a Google Drive link sent via email, which remains active for one month. Clients are responsible for backing up their files before this link expires.
Cancellations and rights
Clients may request a cancellation at any stage but are obligated to pay for the portion of the work already completed. Conversely, Licographics reserves the right to cancel a project without a refund if the client exhibits aggressive behavior, fails to communicate for seven natural days, or if any other situation arises that directly or indirectly affects the service or the creator. Regarding usage rights, clients may use their commissioned images for personal digital or print media, provided the author is clearly credited. Commercial use is only permitted with explicit permission from Licographics. The use of any product is prohibited for, including but not limited to these examples, AI training, development, or NFTs. The creator retains all moral and patrimonial rights and may use the product for promotional or commercial purposes without the obligation to notify or provide further compensation to the client.
Paw points
The “Paw Points” loyalty program allows clients to earn points linked to their email address, which expire six months after the most recent purchase. A client can accumulate a maximum of 70 points, which are non-transferable and can only be redeemed for specific rewards listed on the website. For physical merchandise, items are shipped within seven natural days of purchase. Once shipping information and a tracking number are provided, the purchase can no longer be canceled. Clients are solely responsible for any additional costs related to customs, import duties, or reception fees.
Commission characteristics
Prices for all products vary depending on the complexity of the image. Any adult or NSFW content (including explicit violence, substance use, or sexual acts) incurs a 50% surcharge on the final price. Unless otherwise specified, digital products are typically delivered as JPG files at 72 ppp, with a minimum size of 2500 px on the shortest side.
- Custom Illustrations & References: Character references include front and back views, descriptive objects (such as eyes or paws), and up to eight color swatches.
- Social Media Assets: Telegram stickers and Discord/Twitch emojis are delivered as PNG files optimized for their respective platforms (512 px for stickers and 256 px/180 px for emojis).
- V-tubing: Animated avatars include all necessary files (except avatar preview) for Vtube Studio, covering basic movements like head rotation, breathing, and blinking.
- Badges: Designed at 300 ppp for high-quality printing, delivered as a PDF file in letter size and A4 size for the client to print. The final size of the badge is 10×14 cm. Physical production is possible, with additional costs for printing and shipping.
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